CODE OF CONDUCT/BEHAVIOUR

 

Everyone is welcome at the Library.  These rules are intended to provide a safe environment for customers and staff.

The following are NOT allowed:

  •  Harassment, assaults or use of insulting or threatening language to any library customer or staff member. This rule applies to behaviour both in person and over the telephone.
  • Vandalism, theft or weapons. This includes changing passwords or homepages on the library's computers; ripping articles out of magazines and/or books; copying audiovisual material; defacing library property.
  • Disruptive behaviour, obscene language or any other unacceptable behaviour.
  • Intoxicated individuals or anyone who can be seen as a threat to public health and safety or who does not maintain an acceptable standard of personal hygiene.
  • Soliciting.
  • Eating and drinking are not permitted except in designated areas and upon designated occasions.
  • Animals are not allowed in the Library with the following exceptions:
    - Programs approved by the Library.
    - Animals needed to assist an individual with a disability.
  • Unaccompanied children under 10.
  • Cell phones must be placed on silent ring while in the Library and conversations shall be respectful of others.
  • There is no sleeping or loitering in the Library nor is placing feet/shoes/boots on tables and/or chairs acceptable.
  • Patrons are not allowed in areas designated as "Staff" unless accompanied by an authorized staff member.
  • Receiving or displaying online text, images, graphics or materials which are illegal, obscene, or offensive. Patrons using their own computers in the Library are to comply with the Library's Internet Use Policy.
  • Members of the public must open all bags, books and papers for inspection if requested by staff.
  • Members of the public are to wear appropriate public attire in the Library. Use of roller blades, skate boards, etc. are not permitted in the Library.
  • Photographing, filming or videotaping the Library interior, Staff and patrons in attendance at the Library and/or displays must be authorized by the Chief Librarian or, in her absence, one of the full-time staff.

Consequences of Non-Compliance:

  • Individuals who engage in any unacceptable behaviour, as defined in this policy may, depending on the severity, receive one warning or be banned immediately from the premises and if necessary, be placed under suspension for a period of time.  The suspension may apply to all programs, facilities, properties and services if warranted. Length of suspension will be determined by the Chief Librarian or her/his designate and will depend on the severity of the situation.
  • Most incidents that result in a suspension or banning from programs, facilities, properties and services will be followed up by a written Trespass to Property notice.
  • Library staff will be notified of individuals who are banned or who have received a letter of trespass.
  • Incidents may be reported to the Elliot Lake Ontario Provincial Police and charges may follow.

Appeal Process:

1. Individual(s) wishing to appeal any disciplinary measure may present their case to the Chief Librarian in writing within 14 days of the decision.  The written appeal must be mailed to the Elliot Lake Public Library, Attention Chief Librarian, 151 Ontario Avenue, Elliot Lake, Ontario, P5A 2T2

2.  The Chief Librarian, in consultation with the appropriate staff or with the Library Board, will review the appeal and any decision made is final.

These rules are enforceable under the Ontario Public Libraries Act, the Ontario Trespass to Property Act, the Criminal Code and other legislation.